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Managing Enrolment Practices

Managing Enrolment Practices

RTOs must provide accurate course information to prospective students, and support them to enrol in a suitable course. Students must understand course duration, outcomes, delivery modes, entry requirements, fees and other relevant information so they can make an informed decision.

RTOs are required to match students’ goals and needs with course outcomes. During the enrolment process, individual needs must be identified and support requirements established.

Inadequate enrolment processes could expose your RTO to complaints from students and non-compliance with the Standards for RTOs and Funding contractual arrangements.

This webinar will provide you with guidance and best practices in enrolment processes, protecting students, and managing credit transfer.

  • Learning objectives +

    • Understand regulatory requirements for course enrolment
    • Identify processes to inform students about course details
    • Define ways to determine students’ needs and support requirements
    • Identify processes to support prospective students to make an informed enrolment decision
  • Applications objectives +

    • Implement effective measures to manage relevance and accuracy of information provided to students
    • Monitor fees paid by students
    • Monitor management of credit transfer
  • Impact objectives +

    • Improve students’ satisfaction
    • Improve course completion
    • Reduce risk of non-compliance with requirements in Clauses 3.5, 5.1-5.3 and 7.3
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Event date Location Individual Price Choose Registration Type:
16 Apr 12:30 pm Live webinar - 1.5 hours AU$95.00
16 Jul 12:30 pm Live webinar - 1.5 hours AU$95.00
16 Oct 12:30 pm Live webinar - 1.5 hours AU$95.00
AU$95.00 43

Webinar Participants Feedback

  • Very informative and to a level that would benefit a new or existing RTO
    Alvaro Gil de Matos - Childcare Training Centre Australia
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