RTOs must provide accurate course information to prospective students, and support them to enrol in a suitable course. Students must understand course duration, outcomes, delivery modes, entry requirements, fees and other relevant information so they can make an informed decision.
RTOs are required to match students’ goals and needs with course outcomes. During the enrolment process, individual needs must be identified and support requirements established.
Inadequate enrolment processes could expose your RTO to complaints from students and non-compliance with the Standards for RTOs and Funding contractual arrangements.
This webinar will provide you with guidance and best practices in enrolment processes, protecting students, and managing credit transfer.